CLUB AAF FAQs

How much is shipping?

Domestic shipping - including APOs - on Club AAF shirts is FREE every month.

 

When will my first shirt arrive?

November 2017 being our inaugural month, we wanted to make sure as many members could enjoy a shirt before Christmas, so we are extending the cutoff for December’s shirt to 11:59pm est December 4, 2017. Memberships initiated after this cutoff will ship the first week of January. In 2018, the cutoff for joining will be the last day of each month, for shipment in the first week of the following month. 

For example, if you start your membership February 2, your first shirt will ship during the first week of March.

 

How does the billing work?

For monthly plans, we offer a discounted rate of $17.76 for your first month’s membership - to be billed at checkout. Your future payments will be automatically processed on this day of the month each month of your membership. For annual plans, 12-months of membership are charged upfront, at checkout.

 

I’m having trouble logging into my membership portal - or - I’ve logged in but I do not see information related to my subscription. What gives?

Your Club AAF login credentials consist of the email address and password that you provided at checkout when you purchased your membership. If you already had an existing AAF Nation account under a different email address, you can merge the two by updating the email address associated with either account to match the other. This will allow you to manage both your membership and traditional orders in one place.

 

I'm moving, how do I change my address?

Log in to your membership portal to make any necessary changes to your shipping or billing address. 

 

I need to update my credit card info - how do I do this?

You can update the credit card associated with your subscription, as well as your billing address, in your membership portal.

 

Can I change my size, if needed?

Absolutely. We can make the necessary changes within your plan type, simply contact our team and your future deliveries will reflect your updated size. We are currently working toward offering a self-service option for this in the member portal, so stay tuned!

 

Can I purchase a Club AAF Membership as a gift?

Yes! Visit https://www.aafnation.com/collections/club-aaf-gift-memberships and choose a 6 or 12 month membership. At checkout, enter the recipient's address as the shipping address. Don't have it handy? It can be update at any time. If you'd like a gift email sent to yourself of the recipient, email us at clubaaf@aafnation.com with the email address that we should send it to.

Do you offer international memberships?

Yes! We consider countries on a case-by-case basis. Contact Club AAF support to inquire. Please note : We cannot offer free shipping to non-domestic addresses at this time, so quoted membership fees will vary from those posted on the AAF website.

 

Why isn’t my promo code working?

Promo codes intended for the AAF Nation non-subscription items are not valid on club memberships. lf you would like to utilize a promo code on non-subscription AAF Nation items, please complete the purchase of your membership(s) in a separate cart. You will be prompted for your promo codes in the transaction that does not include any membership items.

 

When does my membership expire?

When does your love for America expire? You will continue to get your monthly dose of extreme patriotism until you retire your membership. If you have a monthly membership and do need to cancel before the end of the initial 6 month term there is a cancellation fee equal to one month’s membership fee. If your initial term is complete and you need to cancel, you can do so at any time with no penalties by contacting Club AAF support. Annual plans auto renew on a yearly basis. An email will be sent to the address associated with your account prior to renewal. If you need to cancel prior to your renewal date, we will set your termination date so you won’t be billed for the upcoming year.

 

Still have questions? Contact the Club AAF support team at clubaaf@aafnation.com.

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